Shipping policy
SHIPPING POLICY
At HurdBeat, we are committed to delivering your orders safely and efficiently across India.
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ORDER PROCESSING
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Orders are processed within 1–3 business days after confirmation.
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Orders are not processed on Sundays or public holidays.
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You will receive an order confirmation email once your order is placed.
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SHIPPING TIME
Estimated delivery time:
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Metro cities: 3–6 business days
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Non-metro cities: 4–8 business days
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Remote locations: 5–10 business days
Delivery timelines may vary depending on your location and courier partner availability.
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SHIPPING CHARGES
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Shipping charges (if applicable) will be displayed at checkout.
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We may offer free shipping on selected products or promotional campaigns.
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CASH ON DELIVERY (COD)
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COD is available on selected products and locations.
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We reserve the right to confirm COD orders via call or message before dispatch.
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Orders may be cancelled if verification is unsuccessful.
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ORDER TRACKING
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Once your order is shipped, you will receive tracking details via email or SMS.
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Please allow 24–48 hours for tracking updates to reflect.
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DELAYS
While we strive to ensure timely delivery, delays may occur due to:
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High order volume
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Weather conditions
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Courier partner disruptions
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Incorrect or incomplete address details
HurdBeat is not responsible for delays caused by factors beyond our control.
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ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information.
We are not liable for delivery issues arising from incorrect or incomplete addresses.
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CONTACT
For shipping-related queries, please contact:
Email: support@hurdbeat.com
Response time: 24–48 business hours